DiplomaStrat Support

Help with your account, your tests and your study material.

Email us: support@diplomastrat.com

We reply within two working days. Please include your registered mobile number and your college name so we can find your account.

Common questions

I cannot sign in

Your college creates your account and gives you the mobile number and password to use. If the password does not work, ask your college office to reset it. If you registered yourself, use Forgot password on the sign-in screen.

My account says it is not active

College accounts are activated by the college. Contact your college office and they will activate it for you. If you signed up on your own, email us and we will help.

I cannot see any tests or notes

What you see depends on your curriculum, branch and year. If those are wrong on your profile, your college can correct them. Some subjects may not have questions loaded yet — the app tells you when that is the case.

My test closed or my phone lost signal

Your answers are saved on your device the moment you tap them, and the timer runs on our server. Reopen the app and you will return to the same test with the correct time remaining. Losing connection does not cost you time.

I want to change my details

If your college registered you, they hold your details and can change them — you can change your password yourself. If you registered on your own, you can edit everything from the Profile screen.

I want to delete my account

Open the app, go to Profile, and choose Delete account. You can also read the full process, and what is kept or removed, on our account deletion page.

About the app

DiplomaStrat helps Telangana polytechnic students prepare for ECET with mock tests, previous years' papers, topic practice, study material and government job alerts.

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